Dietary Shift Supervisor, Wilkes Barre Rehab Hospital (FT, Evenings)

## Description **GENERAL SUMMARY:** Under the direct supervision of the Manager of Food Services, the Dietary Shift Supervisor coordinates and supervises the activities of Cooks, Cold Prep and Food Service Workers engaged in the preparation, service and clean-up of all Food Service related activities. Assigned duties are implemented in a manner appropriate to the age-specific needs of the patients served. Type of supervision exercised: Full Jobs reporting to this position: Cooks, Cold Prep, and Food Service Workers. **EDUCATION:** High School diploma required. Safe Serve Certification required. Dietary Manager Certificate or two (2) year degree in Food Service Management preferred. **WORK EXPERIENCE:** Minimum of three (3) years experience in institutional or commercial food service setting with high school diploma. Minimum of one (1) year supervisory experience in institutional or commercial food service setting with Dietary Managers Certificate or two year degree in food Service Management. **CHARACTERISTIC DUTIES & RESPONSIBILITIES OF JOB:** 40% Inspects trays for attractiveness, palatability and accuracy. Coordinates requests from floors during and after mealtime including handling of late trays. 25% Supervises Food Services employees in food preparation and service areas. Supervises dish-room to ensure that proper techniques are used and that established procedures and standards are kept in all work areas. Supervises sanitation of dish washing area and various cleaning jobs to ensure that sanitation requirements are met. 10% Inspects each work area at the end of each shift to ensure that all areas are in satisfactory condition for the next shift. Completes evening checklist on a daily basis. 7% Observes methods of food preparation, cooking and sizes of portions to ensure food is prepared and served in prescribed manner. Monitors tray-line quantities. 5% Assists with the orientation of new employees. Conducts training, in-service education and performance reviews on all Cooks and Food Service Workers. Makes effective recommendations in matters of hiring, promotion, discipline and termination. 3% Orders food and supplies as necessary. 2% Assists in scheduling and covering shifts as needed for all employees. Reports daily work assignment. 2% Inspects all storage and freezer areas to ensure they are secured. Turns off all lights and locks offices at end of shift. 1% Addresses resident and family issues. 1% Addresses cafeteria and cash concerns. 1% Oversees evening “special functions”. 1% Coordinates day shift coverage in the event of evening call-off for the following shift. 1% Completes maintenance requests and follow-up documentation as necessary. 1% Performs duties in the tray line, cafeteria, dining room and dish-room areas that may be required as a result of unanticipated absences. **SPECIAL EMPLOYMENT REQUIREMENTS:** Must be cleared by PA State Police criminal history check. Working knowledge on use and care of food service related equipment required. Good verbal and written communication skills and interpersonal skills required for effective interaction with staff, management, residents and family members. Good motivational and leadership skills required.