DFW Area Leasing Professional

**Join TAM Residential – Where Your Career Thrives** At TAM Residential, we are more than a property management service provider for the multifamily community. We’re dedicated to maximizing the value of every property and delivering above-market returns for our clients, supported by a unique company culture built on communication, collaboration, creativity, and innovation. Ready to be part of a team that values your success? Join us at TAM Residential and help us continue our journey of excellence in the property management industry. **TAM Residential LLC is always looking for Qualified Leasing Professionals in the Greater DFW area. If you are interested in joining our amazing team of property management professionals, please let us know by submitting your application so that we can get you into our pipeline of qualified candidates.** **JOB SUMMARY** The Leasing Professional is the community’s front-line ambassador, responsible for creating a welcoming experience for prospective and current residents. This role focuses on building strong relationships, showcasing the property, and guiding prospects through the leasing process with professionalism and care. The Leasing Professional also supports resident satisfaction, retention, and overall community success by delivering exceptional customer service and maintaining a thorough understanding of leasing operations and market trends. **ESSENTIAL JOB FUNCTIONS** The Leasing Professional plays a vital role in creating a positive first impression and delivering exceptional customer service to prospects and residents. Responsibilities include: - Maintain the leasing office and model apartments to the highest standards of cleanliness and professional appearance. - Ensure an adequate supply of leasing materials, forms, and marketing aids at all times. - Greet, qualify, and tour prospective residents; effectively present the features and benefits of the community to secure new leases. - Professionally handle all phone and email inquiries, ensuring prompt and courteous follow-up. - Collect application fees and deposits in accordance with company policies (no cash accepted). - Accurately explain lease agreements, policies, and procedures to new residents. - Verify completion of all move-in documentation and coordinate move-in dates with the Community Manager. - Generate, understand, and utilize daily, weekly, and monthly leasing reports. - Maintain knowledge of local market conditions by shopping competitive properties and monitoring rental rates. - Build and maintain strong relationships with local businesses, merchants, and referral sources. - Promote resident retention by assisting with renewal efforts, resident events, and community communications. - Conduct move-in follow-ups to ensure resident satisfaction. - Consistently uphold Fair Housing laws, company policies, and professional standards. - Arrive to work on time, maintain a neat, professional appearance, and demonstrate courteous, respectful interactions with residents, prospects, and team members. - Perform other duties as assigned. **SKILLS & ABILITIES** - Strong verbal and written communication skills. - Basic proficiency with computers and property management software. - Experience with Entrata is a plus - Ability to perform basic math calculations. - Excellent interpersonal and customer service skills with the ability to work effectively with diverse populations. - Ability to handle and take in formal complaints and escalate them to the appropriate manager. - Strong organizational skills with the ability to prioritize tasks and meet deadlines. - If job duties require the use of a vehicle or golf cart, must maintain a valid driver’s license, an acceptable driving record, and current auto insurance. **WORKING CONDITIONS:** - Ability to operate in an open work area with moderate everyday noise. - Ability to work from multiple locations. The statements above are intended to describe the general nature and level of work being p…