Detention Housing Operator

Under general supervision, works within the Humboldt County Detention Center assisting sworn staff with clerical duties and functions. Duties include: answering telephone calls from other members in the criminal justice system as well as the general public; initiating, processing, filing and general communication and relaying information and paperwork to others within the criminal justice system; maintaining daily activity logs of all detention center activities; monitoring inmates via video surveillance for violent or self-destructive behavior; communication with detainees through an intercom system; soliciting and inputting data from detainees during intake, booking, or release process; accurately inventory and handling of inmate property and money during booking and release; monitoring and or controlling access to staff and inmate movements by use of electronic doors within the facility; related clerical duties as required. ***Distinguishing Characteristics:*** This classification is distinguished by a fast-paced working environment requiring effective communication, multitasking, attention to detail, and organization skills to ensure accurate and effective maintenance of Detention Center records and communications. The difference between the Detention Center Control Room Operator and Detention Housing Operator is that the Detention Center Control Room Operator performs work inside the jail and reports to the Dispatch Supervisor and the Detention Housing Operator performs work outside the jail and reports to Detention Supervisor. *The duties listed below are examples of the work typically performed by employees in this class. An employee may be assigned all duties listed and may be assigned duties which are not listed below.* 1. Answer incoming phone calls and provide adequate or necessary information to members of law enforcement, the court system, attorneys, and the public. Route phone calls to appropriate resource. 2. Computer-based logging of all Detention Center activity to include deputies and detainees. 3. Creating, updating, and maintaining detainee files and computer-based profiles. This will include verbal communication with law enforcement, members of the criminal justice system, and detainees. 4. Initiating communication and sharing documents with the Courts, District Attorney’s Office and law enforcement personnel and others. This will include verbal, email, and faxed based communication to ensure a detainee’s due process rights are maintained and remain in custody or are released as ordered. 5. Monitoring inmates via video surveillance system for criminal activity, violent, or self-destructive behavior. Issues are immediately reported to sworn staff to resolve. 6. Verbally communicate with detainees through an intercom system to address issues, questions, or problems. Address or report issues appropriately. 7. Verbally solicit required and necessary information from arrestees during the intake or booking process. Input the obtained information into a computer-based program. 8. Accurately inventory and record arrestee personal property to include cash money. 9. Prepare, update, and maintain inmate files and records. 10. Verbally communicate with detainees upon release to ensure required legal information is shared or served upon the inmate. Complete computer and paper files and records are accurately maintained and closed upon release. 11. Monitor door control panel and regulate access to interior doors to sworn staff, non-sworn staff, and detainees. 12. Complete reports and testify as a witness to criminal activity occurring within the detention center. 13. State Registration of criminal offenders. 14. Identify and report workplace safety issues. 15. Identify and report facility maintenance needs. 16. Related clerical or administrative duties as needed or assigned. ***Knowledge of:*** - Basic office/detention center procedures. - Operations, policies, and procedures of the department. - Terms and acronyms com…