Desktop Support positions focus on delivering results in their domain. This page aggregates open Desktop Support roles and what employers typically expect.
Work schedule: Part-Time 3 days per week Work location: Onsite Milwaukee, WI 16-18/hr 6 month contract approx 30 hrs per week The IT Support Specialist will be responsible for the proper functioning of our local IT hardware operations, offering basic technical support to users related to their notebooks, headsets, etc. via chat, email or in-person. This position will ensure that new employees have the necessary equipment for a smooth start at the company. - Prepare and send the necessary hardware for new joiners. - Receive and assess the return of the hardware from leavers. - Provide basic support for local office hardware (printers, conferencing/AV equipment). - Manage IT hardware stock making sure that there is enough equipment on hand. - Hands-on experience with end user applications e.g. Windows 10/11, MS Outlook, MS Teams, and MS Office a plus - Demonstrate ability to work with relevant business areas. - 1-2 years of providing basic end-user IT support a plus. - Attitudes: - Aspiring, ambitious and motivated - Cooperative Team-Player - Flexible and agile - Attributes - Constructive and creative thinker - Detail and goal oriented - Reliable and self-driven MUST live in Milwaukee area already. No visas on this or 3rd parties MUST be a US Citizen
Salary estimate
$16 – $18/yr
Provided by the employer.
Skills for this role
Agile
Resume tips for Desktop Support applicants
Lead with measurable achievements relevant to Desktop Support (numbers, scope, impact).
Mirror the exact keywords from the Desktop Support posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names.
Keep it to one page for early-career, two pages for senior Desktop Support candidates.
Interview preparation
Prepare concrete STAR-format stories that show Desktop Support outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Desktop Support problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
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