Desktop Support Specialist

**Our Mission** To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. **About Us – Information Technology (IT)** - Flexible scheduling. - On the job training. - Gain exposure to new and advanced technology in the healthcare setting. **Schedule: Full-time** **What You'll Do** Provides support to end users in a variety of areas. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors problems or issues to ensure a timely resolution. Relies upon instruction and pre-established guidelines to perform the functions of the job. Work under immediate supervision. **Requirements** - Candidates must be physically located in Missouri, Kansas, Arkansas or Oklahoma to qualify. - Candidates must be able to attend new hire orientation in-person on the designated orientation date. - Degree in IT related field or Trade School. - Current A+ certification or obtain within 120 days. - Comptia A+ or Google IT Support Professional Certification within 120 days of hire. - HP Self Maintainer Certification with 120 days. ​ **Freeman Perks and Programs** - For eligible full-time and part-time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one! - Health, vision, dental insurance - Retirement with employer match - Wellness program with discounts to Health Insurance or Cash Bonus with Participation - Milestone payments with longevity of employment - Paid time off (PTO) - Extended Sick pay - Disability pay - Learning Center designated only for Freeman Family members - Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc. #LI-DNI