Desk Clerk - FT

There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future. Job Summary Whether they’re traveling near or far, our guests know when they stay at a TA hotel, they’ll be met by welcoming team members who deliver an outstanding guest experience. The Hotel Desk Clerk is key member of the hotel team responsible for providing guests with an accommodating experience by coordinating amenities and responding to the guest’s needs. Their primary duties include greeting guests as they enter the lobby, fielding calls from guests and helping visitors check into their rooms. The Hotel Desk Clerk ensures we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each guest courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Help guests check into their rooms and coordinate room reservations. Provide information to guests about room rates, housekeeping schedules, what services the hotel offers, the various amenities, etc. Process transactions of customers on a point-of-sale (POS) register; maintain a clean desk/office area. Prioritize your work according to management’s needs Know and follow safety guidelines and report potentially unsafe situations caused by team members and customers Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we’d like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Cash handling skills preferred Excellent customer service and communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you’ll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site Meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers Pay Range $COMPENSATION.RANGE per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make them…