Deployment Associate, AI Solutions

ABOUT BRELLIUM Brellium's mission is a big one – to improve the standard of care across the US healthcare system. We’ve built AI-powered technology that helps healthcare providers deliver safer, higher-quality care - starting with the first real-time medical review platform built to fix clinical and compliance risks before they impact patients. Each year, 1 in 20 people in the U.S. experiences a medical diagnostic or compliance-related mistake. Most providers lack the time, staffing, and tools to mitigate these issues - so they go unnoticed, impacting care quality and increasing clinical and financial risk. Brellium is building the AI-powered platform that helps providers deliver safer, more consistent care by mitigating risk early and aligning patient visits with clinical best practices. Our goal is to give every provider in the U.S. the tools to deliver clinically excellent, data-driven care - at scale. Brellium was founded in 2021. Since then, we’ve grown to serve over 250,000 providers across all 50 states who use Brellium to take better care of their patients and ensure data-driven, compliant care. We’re a Series A company with over $30MM in funding from First Round Capital, Left Lane Capital, and Menlo Ventures. ABOUT THE ROLE As Brellium's Deployment Associate, AI Solutions, you'll be the technical execution engine behind every customer deployment — building and configuring the AI-powered audit criteria and compliance workflows that make Brellium's platform work for each customer's specific clinical environment. Working within Brellium's internal AI configuration platform, you'll work directly with customers and turn structured clinical & compliance requirements into precise, validated Brellium solutions. This is a role for someone who cares deeply about doing technical work right the first time, enjoys operating at the intersection of clinical compliance and AI tooling, and wants to build deep product mastery at a fast-moving health-tech company. WHAT YOU'LL DO AT BRELLIUM AI CONFIGURATION & TECHNICAL EXECUTION: - Become a power user of Brellium's internal AI configuration platform — the tool that powers every customer deployment across Brellium's growing customer base - As a product expert, you will provide valuable feedback to Product & Engineer to inform how we evolve & optimize the tool to better serve customer needs - Execute the end-to-end deployment workflow so that customers’ clinical and compliance requirements are translated into scalable and proven solutions - Review and validate your own builds before delivery — cross-checking configuration logic against requirements documentation and ensuring output is accurate and complete before it reaches the customer INTAKE & CROSS-TEAM COLLABORATION: - Receive and process incoming build requests via Linear tickets, clarifying requirements before beginning a build — surface gaps and ambiguities upfront, not after the build is underway - Communicate proactively with Deployment and CSMs on build status, timelines, and any scope issues surfaced during configuration - Escalate when a build requires engineering support — recognize the cases that fall outside the platform's current capability and route them correctly - Support customer-facing criteria alignment calls alongside Deployment and CSMs, building toward the ability to contribute to and eventually lead these calls independently DOCUMENTATION & PROCESS DISCIPLINE: - Track build times and completion data across your portfolio, contributing to the team's understanding of capacity and velocity by specialty and configuration type - Document configuration decisions, customer-specific exceptions, and edge cases in a way the broader team can reference and act on without follow-up - Contribute to AI solutions process playbooks as you develop expertise — there is meaningful opportunity to shape how this function operates as it scales - Stay current on product updates that affect how builds are structured, validated, or scope…