Department Manager IV - Biological Resource Unit (BRU)

## At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. ## We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and **The Power of Every One.** ### Job Title Department Manager IV - Biological Resource Unit (BRU) ### Location Cleveland ### Facility Cleveland Clinic Main Campus ### Department LRI AFC / Res-Research Innov and Educ ### Job Code T33049 ### Shift Days ### Schedule 8:00am-5:00pm ### Job Summary ### Job Details Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As Department Manager IV, you will manage departmental operations and oversee an annual budget of more than $11.2 million for the Biological Resource Unit (BRU) within Shared Laboratory Resources. In this role, you will partner closely with BRU leadership to lead strategic initiatives, oversee workflow planning, process improvements, scheduling, and facility operations across five locations while driving operational efficiency and regulatory compliance. You will oversee employee HR and Annual Performance Review (APR) processes, including recruitment, onboarding, and offboarding, ensuring compliance with policies and the high-security standards required for research environments. Additionally, you will support capital planning, renovation and construction projects, lead continuous improvement initiatives, supervise specialty service teams, and serve as a backup to the Facilities Manager while helping the BRU achieve operational goals and key performance metrics. **A caregiver in this role works days from 8:00 a.m. – 5:00 p.m.** A caregiver who excels in this role will: - Manage department personnel and operations, including staffing, training, workflow analysis and performance management. - Manage staffing to ensure appropriate allocation and compliance with goals and objectives. - Monitor quality and financial performance. - Ensure compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards. - Recommend enhancement and cost saving strategies. - Resolve interdepartmental issues to ensure consistency in quality, procedure and policy application. - Develop, monitor and implement programs to enhance customer service, enhance skills and improve scope of service. - Participate in managers’ meetings and relevant committees as assigned. - Other duties as assigned. Minimum qualifications for the ideal future caregiver include: - Bachelor’s Degree in Health Administration, Business Administration or a related field **and** six years of supervisory or management experience - **OR** Master’s Degree **and** five years of experience Preferred qualifications for the ideal future caregiver include: - Healthcare experience - Project Management experience (major projects, including renovations) - Change Management experience **Physical Requirements:** - Manual dexterity sufficient to operate office equipment. - May require extended periods of sitting, standing and walking. - Must be able to walk to attend meetings; must have normal or corrected vision to normal range. - Ability to clearly communicate by phone and in person. - May occasionally lift up to 25 pounds. **Personal Protective Equipment:** - Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and app…