Department Leader(Meat)

## Overview The Meat Department Leader is responsible for all aspects of the department's operations, including maximizing sales and profits, optimizing staffing, working with HQMD, merchandise management, cleanliness of the work area and shop floor, and inventory efficiency. - To achieve the department's budget, Meat Department Leader oversees the cost-effective use of human resources as the company's assets, as well as goods, supplies, and equipment. - The Meat Department Leader ensures that the entire store is always providing customers with a pleasant time and place through the best possible service and a safe and secure store, based on the corporate principle of "The Customer Matters Most". Employee Benefits: - up to 20% discount at all Tokyo Central stores - Up to $700 Tokyo Central store gift certificates for all new hire hourly employees (tax deductible) - Paid Sick Leave - Health benefits – Including medical, dental, vision -401K with employer contributions (after 1 year) ## Description Hiring a Leader to oversee Meat Department! Must have experience in the field. Leader oversees budgets in discussing with Store Manager, Assistant Store Manager, HQMD, etc. To achieve the budget, s/he will actively lead the team regarding internal policies, departmental revenues, expenses, customer satisfaction, inventory, and employee morale. Customer Service: • Establish the expectation of providing the highest level of personal conduct and customer service • Greets and interacts with customers in a courteous and professional manner • Observe customers and listen to their voices and thoughts to implement plans to improve customer service and satisfaction • Provide comfortable and enjoyable place for customers • Communicate effectively and in a friendly manner to solve problems with customers' requests and service complaints with a calm and listening attitude Personnel Management: • Communicate with all the staffs at the store frequently on each working shift, and provide reassurance and motivate them • Supervise all employees training status, including Assistant Department Leader and Associates • Train, coach, and develop department members on new policies, procedures, and product knowledge • Prepares Performance Evaluations and counseling notices as required for direct reports • Creates and reviews department associates’ timesheets for accuracy of hours, overtime, PSL, Holiday, PTO requests • Conducts weekly meetings with staff to communicate relevant information from meetings, sales flyers and upcoming promotions • Hold regular meetings with employees to share HQMD policies, store policies, etc. • Performs Corrective Actions with Store Manager as needed following established policies Product Management: • Supervise all the products are kept clean and in good condition • Ensures that products are handled, stocked, rotated, and merchandised • Analyze products trends such as sales, gross profit, unit price, and quantity • Reviews appropriate pricing of products and effective POPs and other promotional materials • Organizes and stocks properly per store’s layouts, planograms and HQMD measures • Ability to use and teach all equipment and devices in the department • Practice and teach weighing, pricing, labeling, organizing, and rotating products according to c Practice and teach weighing, pricing, labeling, organizing, and rotating products according to company standards • Check the temperature of products to ensure freshness and quality JOB DESCRIPTION Job Description –Meat & Deli Section Leader Page 2 of 4 • Report out-of-stocks and price discrepancies to Store Manager and Assistant Store Manager for resolution of the problem • Monitor and maintain inventory levels to avoid over/under stocking problems • Practice and teach ordering of products, trays, etc. • Checks product temperature frequently for damage or quality defects and follow established return procedures • Locate short lead time or low-quality items and record and dispose…