Dental Front Office Coordinator

**Medford Dental Arts** proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey! **Full Time Schedule** **Overview** We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader. **Duties/Responsibilities** - Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly. - Schedule and confirm patient appointments to maximize the provider schedules. - Present treatment plans and financial responsibilities effectively to patients. - Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances. - Maintain a positive and professional image, both individually and within the workspace. - Consistently meet the expectations and responsibilities of the Practice Leader and practice needs. - Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization. - Other assigned duties and responsibilities per management. **Required Skills/Abilities** - Dental office experience preferred. - ***Dentrix experience strongly preferred.*** - Excellent oral and written communication skills. - Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures. - Facility with Microsoft Office and dental practice management software. - Positively contribute to a respectful and collaborative working environment with coworkers. - Facilitate patient comfort, care, and satisfaction consistently. - Willingness to advance skills through continuing education opportunities. - Present to work during scheduled shifts. **Education and Experience** - High School Degree. - Prior front desk experience in a medical or dental office. - People management or staff/ project coordination experience. **Physical Requirements** - Prolonged periods sitting at a desk and working on a computer. - Prolonged periods of periods of standing and bending. - Must be able to lift <15 pounds at times. **Benefits for Full-Time Employees\*** - PTO, paid holidays, office closure days - Medical - Vision - Dental allowance - Uniform allowance, as needed - 401(k) Eligibility - And many more! *\*Benefits are subject to change and eligibility\** *The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.* ***Our Mission & Values:*** ***To make the teams, patients, and practices we support healthier and happier.***