Demand & Supply Planning Manager-Mandarin/English Bilingual

**About the Role:** Are you ready to take the lead in driving supply chain excellence? We’re looking for a Demand Planning Manager to optimize inventory and lead supply planning across key product categories. In this role, you’ll ensure alignment between customer demand, operational capabilities, and financial goals, using MRP/ERP systems to balance service levels, working capital, and total supply chain cost. As a critical leader within our supply chain team, you’ll collaborate with Operations, Manufacturing, Logistics, Finance, and external vendors to drive execution and continuous improvement. You’ll play a key role in the S&OP process, providing data-driven insights, managing supply risks, and ensuring successful delivery of business objectives. **Location:** Onsite Chino, CA **Salary Range:** $110,000–$120,000 Bilingual in English and Mandarin Required **What You’ll Do:** - Own and execute end-to-end supply plans across assigned categories, ensuring optimal inventory levels and service performance. - Build and maintain relationships with customers to understand product preferences, sample requirements, and expectations for new items. - Oversee product lifecycle planning, including phase-ins, phase-outs, and end-of-life inventory strategies. - Lead, mentor, and develop a team of Business Analysts and supply planning professionals by providing coaching, training, performance feedback, and day-to-day guidance. Foster a collaborative, high-performing team focused on continuous learning, accountability, and operational excellence. - Support talent development through onboarding, cross-training, career development, and succession planning while helping establish best practices and standardized processes across the team. - Lead supply planning processes and drive alignment across cross-functional stakeholders. - Manage the purchase order lifecycle, including creation, timing, expediting, and financial impact in partnership with Procurement and Finance. - Establish and maintain supply planning parameters (lead times, safety stock, reorder points, and MOQs) to improve system accuracy and performance. - Monitor and report on inventory health, service levels, and working capital metrics; proactively adjust plans to meet targets. - Identify supply risks, constraints, and capacity gaps; develop mitigation strategies and communicate impacts to leadership. - Serve as a key contributor and facilitator in the monthly S&OP process, including demand-supply reconciliation, scenario planning, and executive readiness. - Collaborate with Manufacturing, Logistics, and vendor partners to resolve supply issues, improve lead times, and enhance reliability. - Lead supply planning support for new product introductions (NPI), including launch readiness and ramp-up strategies. - Drive continuous improvement initiatives to enhance planning processes, reduce costs, and improve forecast accuracy and service levels. - Develop and deliver insights, reporting, and presentations to leadership to support strategic decision-making. What We’re Looking For: - Bachelor’s degree in Supply Chain, Operations, Business, Engineering, or related field - 5–8+ years of experience in supply planning, production planning, inventory management, or related supply chain roles - Experience operating in a consumer products environment supporting retail and/or eCommerce channels - Demonstrated expertise in MRP/ERP systems (SAP, NetSuite, Oracle, or similar) - Advanced Excel skills (pivot tables, XLOOKUP, data modeling) - Strong understanding of supply chain fundamentals including inventory theory, lead time management, and demand-supply balancing - Experience participating in and influencing S&OP processes - Proven ability to lead cross-functional initiatives and influence stakeholders - Prior experience mentoring or informally leading others preferred - Bilingual in English and Mandarin preferred At Nexgrill, we’re all about bringing people together around the grill. Since 1993…