Delivery Assurance Architect

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! The Delivery Assurance (DA) Solution Architect is a critical, senior role within Anaplan's professional services organisation, acting as the primary guardian of technical quality and implementation health for our most strategic customer projects. This role is not about hands-on building; it is about providing expert peer review, architectural governance, and risk mitigation to ensure every Anaplan solution is scalable, performant, and aligned with our highest best-practice standards, ultimately leading to zero troubled deployments. Core Responsibilities & Day-to-Day Tasks: Execute the DA Framework: Systematically conduct architectural and design reviews at key project milestones (e.g., Entitlement, Data Integration, Model Build, Go-Live) using standardised DA checklists and applications. Maintain the DA Progress Tracker, including updating KPI scores, logging detailed notes, and tracking project documentation. Drive Accountability: While not responsible for the "fixing," the DA Architect is responsible for holding implementation teams accountable for executing remediation plans and adjusting timelines accordingly. Manage Escalations: Act as the first line of defence in identifying project risks. When issues are blocked or ignored, execute the standard escalation path, from flagging risks in the DA tracker for leadership visibility to engaging with Anaplan account leadership and, if necessary, the customer sponsor. Interface with Customer and partner teams: Facilitate a three-way conversation on milestone review outcomes and next steps, providing visibility to the customer and partnership to the delivery team. Act as a Technical Advisor: Serve as a trusted expert for partners and internal teams, providing guidance on complex modelling logic, platform capabilities (e.g., Polaris vs. Classic), and strategies for handling App extensions and upgradability. Identify and Document Risk: Proactively identify, document, and assess technical and architectural risks, using the DA Checklist application to flag issues and provide specific, actionable best-practice guidance to implementation teams. Facilitate Remediation & Educational Workshops : After completing a checklist, lead sign-off meetings with partner and customer stakeholders to review findings, prioritise high-impact issues, and collaboratively formulate an action plan. When necessary, design and lead optional, targeted educational workshops (e.g., clarifying UAT vs. SIT testing methodologies) to ensure partners and customers fully grasp complex concepts and the "why" behind a required remediation. Interface with Internal Teams: When platform-level issues are identified, serve as the liaison with Anaplan's internal ecosystem What We Need in a Delivery Assurance Architect: Deep Technical Acumen: You are a seasoned Anaplan expert with a Master Anaplanner or senior Solution Architect background. You can instantly recognize architectural anti-patter…