Delinquency Specialist I

The Delinquency Specialist I position is responsible for processing delinquencies for homeowners associations. This is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America. Job Duties and Responsibilities: Duties include but are not limited to: - Set up and maintain delinquency statuses. - Implementing delinquencies on a structured systematic approach per Association policy. - Understand and explain account activity. - Generate delinquency notices, export, and upload file to Print House. - Review and approve Print House proofs. - Prepare Lien and Release of Lien Notifications. - Prepare attorney/collection agency packages. - Enter reimbursable charges. - Point of contact for collection attorney or agency. - Interact with branch staff on status of accounts. - Complete delinquency activities per policies, such as lien filings, title searches, and credit bureau filings. - Manage late fees and late interest set up by branch in C3 association. - Other duties as assigned. Knowledge and Skills: - Perform calculations and analysis used in basic accounting. - Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. - Knowledge of general office equipment (copier, fax, phone systems, etc.). - Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level. - Professional communication skills (phone, interpersonal, written, verbal, etc.). - Professional customer service skills. - Interpretation and completion of verbal and/or written instructions at a proficient level. - Self-motivated, proactive, detail oriented and a team player. Education and Experience: - High School Diploma or GED Required - 0 - 3 years of directly related or closely related experience