Deli Clerk

We are looking for a reliable, friendly **Deli Clerk** to join our team at Hen House. In this role, you'll prepare and serve fresh deli products while creating a welcoming, efficient, and engaging service experience-helping guests find exactly what they need while supporting department sales and building loyalty. At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots. This is a great fit for someone who enjoys working with food, connecting with people, and recognizing opportunities to enhance the guest experience through product knowledge and service. ### Key Responsibilities & Job Duties - Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience and encourage repeat visits - Prepare, slice, and package deli meats and cheeses to order while following proper food safety and equipment handling procedures - Prepare, cook, and stock deli items such as rotisserie chicken, salads, hot bar items, and grab-and-go meals according to quality and production standards - Maintain product freshness, labeling, and visual merchandising standards in deli cases and displays - Engage with guests to answer questions, provide recommendations, and offer meal solutions - Develop and maintain knowledge of deli and store products, including features, pricing, and location - Maintain a clean, organized, and safe work environment to promote health, safety, and a professional appearance - Follow all food safety, sanitation, and personal hygiene guidelines to ensure compliance and guest safety - Operate deli equipment (slicers, scales, packaging tools) and POS systems accurately - Stock, rotate, and face products using FIFO methods to ensure freshness and minimize waste - Monitor inventory levels and report low, excess, or damaged items to leadership - Communicate clearly with teammates and collaborate across departments to support storewide efficiency and guest satisfaction - Adhere to company policies and procedures, including attendance, conduct, and dress code standards - Support loss prevention efforts by staying alert and following proper procedures - Assist with cleaning, restocking, and supporting other departments as needed - Remain productive during slower periods by maintaining department readiness and preparing products - Other job duties as assigned ### Minimum Qualifications - **Required:** High school diploma, GED, or equivalent work experience - **Required:** Ability to work a flexible schedule, including evenings, weekends, and holidays - **Preferred:** Experience in grocery, retail, or food service environments