Deli Associate - Woodbury

**Primary Objective:** To fulfill my role as a governing member and active citizen. Position functions and work direction are provided by Deli Manager, Store Manager, Assistant Store Manager, Manager on Duty (MOD). **Active Citizenship** • Understand your role as an active citizen in helping build right relationships with customers, coworkers, managers and vendors by communicating effectively and maintaining a positive relationship. • Take an active role in identifying opportunities and barriers by engaging with the proper stakeholder(s) to close gaps and create change. • Create an abundant and just environment by attending and participating in governing meetings. • Take on a civic identity to sustain the civic infrastructure by familiarizing yourself with Kowalski’s core curriculum (Kowalski’s Employee Handbook, ACT training, POD training, and technical training). • Continue to educate yourself and others around Active Citizenship and Points of Difference. **Public Appearance and Behavior** • Exceed customers’ expectations by creating an exceptional shopping experience by greeting the customer, eye contact, always offering assistance, and thanking them. • It is your responsibility to arrive on time and in full uniform for all scheduled shifts (refer to Attendance, Uniform, Hair Restraint, Jewelry, and Nail Policies). • Follow proper radio and phone etiquette - **Must be 18 years of age or older** - **Must have year-round availability to work the hours below** - **Must be Available between the hours of 12pm and 9pm** - **Weekend and holiday availability** - Ensure quality and safety of food - Comfortable speaking to customers in an energetic and helpful manner - Ability to work independently - Interest in preparing, handling, and cooking food - Interest in product knowledge - Understand that you have the power to impact customers and coworkers day in a positive way **Knowledge of Deli Standards, Procedures and Job Expectations** • Promote products through suggestive selling (samples, suggestions, product information). • Understanding timeliness and prioritizing tasks in all aspects of the department. • Deli Meat and Cheese Case, Hot Food Cases, Salad Case, Salad Bar, Self Service Cases and Displays: • Assist with food preparation and slicing meats and cheese according to Kowalski’s Deli Standards. • Ensure proper handling, sanitation, freshness, and quality of all products. • Ensure all areas are fresh, full, rotated, clean, and appealing to the customer. • Process orders with proper quality, quantity, labeling, and price. • Properly record shrink. • Catering and specialty orders: • Be familiar with Kowalski’s Catering and Party Tray Brochure. • Assist and take customers’ orders. • Assist with preparation of trays for catering orders and special orders. • Maintaining the Cleanliness of the Deli: • Break down, wash, and sanitize all equipment (cases, prep-tables, ovens, fryers etc.). • Assist and maintain organization of backroom, coolers and freezers (overstock and supplies). • Sweep and mop the floor, as needed. • Assist with dishwashing. • Product Receiving: • Ensure piece count matches invoice. • Monitor product quality. • Place product under refrigeration immediately. • Miscellaneous tasks assigned by the deli manager or store manager: • Assist with merchandising, pricing procedures. • Assist in training new employees. • Additional duties the manager assigns. **Functional Requirements** Physical • Lift/carry 5 - 70 pounds following proper lifting techniques. • Push/pull 200 - 1000 pounds. • Equipment operation • Pallet jack • Box cutter • Carts • Meat slicer • Scale • Knives • Reaching, standing, stooping, bending, turning, walking, ladder climbing, lifting etc. Mental • Good judgment and decision-making skills. • Excellent social skills and verbal interaction. • Reading and memorization. Environmental • Exposure to cold temperatures (0 – 40 degrees). **Safety and Security** • SDS Book awareness and location. • AWAIR and…