Dealership Service Advisor - Vernon Ford

## Company Description One of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities! **Our associates are happy to work here because:** - We boast the lowest turnover in the industry. - We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). - We are committed to developing and promoting within the company. - Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO. - We encourage peer to peer teamwork and recognition. - Special benefits to purchasing and leasing a car. - Personal Automotive Concierge Service. **If you want to find out more about the types of jobs we have here, we've highlighted a few.** **We're proud of what we're doing here. Come and join us!** ***Annual Salary Range*** **$50k-$110k Depending on performance** ## Job Description The **Service Advisor** is responsible for scheduling service work in the service department and for selling additional needed service to customers. **Duties and Responsibilities:** - Schedule service appointments and obtain customer and vehicle data prior to arrival when possible. - Greet customers in a timely, friendly manner and provide complete, accurate written cost estimates for labor and parts, establishing promised completion times. - Monitor repair progress throughout the day, contact customers regarding any changes to estimates or timelines, and obtain authorization before performing additional repairs. - Advise customers on vehicle care and the value of maintaining their vehicles in accordance with manufacturers' specifications. - Maintain dealership-prescribed standards for efficiency and productivity metrics. - Understand and follow federal, state, and local regulations, including hazardous waste disposal and OSHA requirements, and adhere to all company safety policies and procedures. ## Qualifications - High school diploma or the equivalent. - **Two years of experience in a dealership position.** - General knowledge of vehicle mechanical operations. - Sales experience preferred. - Professional personal appearance. - Excellent oral and written communication skills. - All applicants must be authorized to work in the USA - All applicants must perform duties and responsibilities in a safe manner - All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license ## Additional Information It's time to make the most important move of your career**.** From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. All your information will be kept confidential according to EEO guidelines.