Data Operations Director

Do you want to work for a company where your co-workers are co-owners? We are 100% employee owned! At The Bernard Group, we work to wow. As a visual merchandising company leading the retail industry in design and production, we come together as a team to win big for some of the most successful brands in the world. Since we’re an employee-owned company, we don’t just list our values, we live them, providing the highest-quality products and services day in and day out. And we do it all with sustainable materials carefully sourced from eco-friendly partners that support social change and community involvement. We are looking for a Data Operations Director to join our team. In this role, you will oversee and identify opportunities for leveraging data to drive business growth, enhance decision-making, and improve operational efficiency with our Key Accounts/Retail domain. You will direct a team of skilled data-focused team members, manage complex operational business intelligence projects, and ensure that data insights align with our strategic goals. The Data Operations Director involves a blend of hands-on data analysis, cross-functional collaboration, decision-making, and leadership. By directing the data activities of the team, you'll work closely with the Team Directors and Leaders as well as the Technology Enablement team and makes decisions related to overseeing and guiding data-related activities for our Key Accounts/Retail domain. This role covers a lot of support areas across the team. This is a leadership position and has responsibility for performance reviews, staff development, employee engagement, and addressing any necessary disciplinary actions as required. **A variety of these traits will help land you this job. If you have:** - a Bachelor’s degree or equivalent work experience - proven experience in a data operations role with at least 3-5 years of experience in a managerial position along with total 7+ years of working in the data domain as a data practitioner. - excellent leadership and team management skills, with a track record of successfully leading data operations and/or reporting teams. - experience with apply continuous improvement for efficiency with leveraging concepts such as lean management, six sigma or TQM techniques. - experience with SQL and with data visualization & reporting tools such as Tableau or Quicksight. Quicksight highly preferred. **On top of that you must:** - make the right call with quality decisions, good judgment and keen problem-solving skills in determining better, more efficient work flows with the same high-quality standard - drive results, take initiative and be action-oriented by applying time management and self-management skills every day in order to meet deadlines while maintaining a positive attitude - be accountable and take ownership of work commitments in meeting clients’ expectations and timelines - collaborate and embrace the “Art of the Team” by working with coworkers in order to get the work done on-time and within budget - have a passion for excellence and drive for quality in all that the team produces - have a proven track record with taking spreadmarts to centralized datamarts or data products - obtain strong communication skills, with the ability to convey complex data insights to non-technical stakeholders - have experience in developing and implementing data management and governance frameworks - have the ability to manage multiple projects and stakeholders simultaneously in a fast-paced environment - adhere strong written and verbal communication skills for translating complex data findings into understandable, actionable insights for non-technical stakeholders **In this position, you will:** - monitor the performance of operational BI systems, including the efficiency of data processing, the accuracy of analytics, and the responsiveness of reporting tools. Identify and address any issues or bottlenecks and optimize processes to improve performance via furt…