Data Entry Clerk

Data Entry Clerk Our Vision Our customers trust us to simplify the complex world of Customs and Logistics by bringing together innovative and customer focused people, processes, and technology. In doing so, we strive to drive the success of all Customers and Stakeholders. The Role This position is responsible for liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary. Key Responsibilities Provide the highest level of customer service to clients, vendors, and service providers. Maintain company database by entering new and updated customer, customs account information. Accurately enter data into corresponding fields within various software programs. Prepare relevant reports in a prompt, efficient and professional manner. Monitor and update existing data when required. Identify discrepancies in information and reporting issues to the team leader for resolution. Provide general data entry support across many teams on an ad-hoc basis. Complete other clerical office responsibilities and projects as assigned. Leadership Responsibilities N/A Job Details Reports to Team Leader Permanent Operations Full-time/Part-time CAD/USA/MEX Remote/Office Required Qualifications and Experience High school diploma or equivalent. Minimum 1 year experience. Above average and accurate data entry skills. Intermediate PC, MS Office knowledge. Basic knowledge of customs and related paperwork. Attention to detail, ability to handle multiple tasks. Proficient typing skills. Physical Demands Occasionally bend, squat, kneel, reach above shoulder, and frequently sit, handle objects (manual dexterity), use fine finger movement. Occasionally must carry/lift load of up to 15 lbs. Work Environment Occasionally exposed to excessive noise, is around moving machinery. Frequently read/comprehend, write, perform calculations, communicate orally, reason and analyse.