Data Center Repair Technician

**WHO WE ARE:** EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. **This position involves rotational shifts to support 24/7/365 operations.** **This position involves** **traveling** ***LOCALLY* to multiple sites to support Data Center Infrastructure & Cloud operations** **WHAT YOU WILL DO:** We are seeking a dedicated **Data Center Repair Technician** to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components. **KEY RESPONSIBILITIES:** - Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards. - Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling. - Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability. - Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades. - Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures. - Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary. - Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards. - Support the implementation of new hardware installations and the physical setup of network and server infrastructure. - Participate in emergency response teams to address urgent hardware issues **ESSENTIAL CRITERIA:** - Technical diploma or certification in electronics, computer hardware, or a related field. - Proven track record of repairing and maintaining IT and network hardware in a data center environment. - Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred. - Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively. - Excellent problem-solving skills and the capacity to perform well in a fast-paced environment. - Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. **PHYSICAL REQUIREMENTS:** - Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds. - Dexterity to manage small and complex components during hardware maintenance. - Frequent standing, bending, and moving within confined spaces in the data center. - Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels. **EOS BENEFITS:** At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: - **Health, Vision, and Dental Insurance starting the 1st of the month after your start date.** - **10 Days of Paid Time Off (PTO)** annually - **Occasional overtime and bonus opportunities** - **12 Paid Holidays** - **6 Sick Days** (available after 90 days of employment) - **401(k) Retirement Plan** with a **$2,500 company match** (available after 90 days of employment) *The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, ski…