DAIRY/LEAD CLERK

Plan, organize, train and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. ### Responsibilities - Organize work, train and schedule associates to consistently provide prompt courteous service. - Respond appropriately to customer or associate comments, complaints, requests, and questions. Be prompt, tactful, calm, courteous and professional in all interactions. - Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand. - Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise. - Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities. - Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination. - Provide input on department budgets, goals and results and maximize department and store sales and profits. - Communicate and interact with associates and customers to provide a positive impression. - Maintain equipment and facilities properly and safely in accordance with company policies and procedures. - Maintain floor, shelf and display areas clean and up to sanitary standards. - Maintain accurately updated department temperature logs on all shifts and by all clerks. - Assist on special projects such as periodic inventories, store resets, remodels, and special merchandising promotions. - Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports. - Must be able to perform the essential functions of this position with or without reasonable accommodation. ### Qualifications **Minimum** - Willing to weekends and holidays. - Effective written and verbal communication skills. - Demonstrate aptitude to manage people and organize workloads. - Ability to make intelligent decisions quickly. - Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization. - Personal initiative and follow through to completion. - Ability to work as part of a team in a fast-paced environment. - Qualified and able to operate power machinery and work with various job tools. - Understanding key components of department operations. - Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers. - Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise. **Desired** - Past work record reflects dependability and integrity. - Knowledge of applicable laws and regulations related to employment practices, and safety. - Must be able to work with various cleaning solutions, safely use sharp tools, and operate label guns, balers, and compactors.