D365 Business Analyst

Double Good is a leading fundraising app and best-in-class technology company redefining how youth organizations raise funds for the causes they care about. Teams run short, high-impact fundraisers by selling delicious popcorn through personalized Pop-Up Stores, keeping 50% of every sale. Thousands of schools and teams nationwide use Double Good to raise meaningful funds quickly and easily. Guided by our mission to create joy, Double Good also supports the Double Good Kids Foundation, a 501(c)(3) organization that exists to spark joy for children with special needs and the people who care for them through inclusive experiences and spaces that foster play, connection, and possibility. Double Good has been recognized on the Inc. 5000 list 18 times and ranked No. 13 on Crain’s Chicago Business Fast 50 list in 2025, and it continues to grow while staying focused on impact. In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission. We are looking for a D365 Business Analyst to join our growing IT Team. Location - This role is hybrid based out of our Elmhurst location About the role: The D365 Business Analyst (Finance & Supply Chain Management) translates complex operational needs into scalable functional requirements, configures optimal system solutions, and coordinates deployment, security, and user acceptance testing across the enterprise supply chain, production, and finance networks. Responsible for leading functional strategy, configuration, and continuous optimization within Microsoft D365 F&O, with ownership spanning advanced warehousing, production, and integrated financial workflows across all manufacturing, shipping, and corporate facilities. This role is accountable for maximizing out-of-the-box system capabilities, defining user security, and validating complex integrations between standard commercial software and custom automated production solutions. Responsibilities: Partner directly with business stakeholders to elicit, analyze, and document operational requirements, prioritizing out-of-the-box D365 functionality over custom development. Design, configure, and optimize end-to-end processes across Advanced Warehousing (including wave processing and containerization), Production Control, and Finance modules. Formulate and maintain the D365 F&O role-based security framework and manage system-wide automated workflows, including AP automation. Provide day-to-day functional end-user support, investigating and resolving production issues and system bugs across all implemented D365 modules. Define, document, and execute comprehensive functional test requirements, guiding end-users through user acceptance testing (UAT) and system integration testing for order integrations. Lead the development of training collateral, business scenario documentation, system walkthroughs, and hypercare support for D365 F&O implementations and new feature releases. Other Job Functions: Azure DevOps administration and release management tracking. Partner vendor management and technical consultant coordination. Experience & Skills we value: Expert functional knowledge of D365 F&O Advanced Warehousing (WMS) configurations, specifically wave processing, work templates, location directives, and containerization. Strong functional configuration knowledge of the D365 F&O Production Control module and core Finance modules (GL, AR, AP, and Fixed Assets). Skilled in gathering business, technical, and functional requirements and translating them into standard D365 configurations. Skilled in designing, mapping, and implementing D365 system workflows (including AP automation) and role-based security matrices. Skilled in identifying system gaps and conducting out-of-the-box vs. customization evaluation. Able to support end-to-end data integrations between D365 F&O and external third-party commercial systems. Proven skill as a corporate presenter and fac…