Customer Support Specialist - Bilingual

**Bilingual Customer Support Specialist** **Pay from $28 to $33 per hour with significant growth and earning potential!** **Includes $2 Shift Differential** **California Branch** **4810 South Hellman Avenue, Ontario, CA 91762** Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. **Full-Time Hours:** 12:30 PM to 9 PM, 4 weekdays and 1 weekend day. **Why Customer Service at Uline?** - **Learn:** In-depth training helps you sharpen communication and problem-solving skills. - **Develop:** Our professional environment offers one-on-one peer mentoring and room to grow in your career. - **Connect:** Build strong relationships in our collaborative in-person setting with regular team events. **Position Responsibilities** - Process customer orders, make product recommendations and handle account inquiries using world-class technology. - Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. - Build business relationships with customers over phone, email and chat. - Understand customer needs and recommend Uline's best solutions. - Help customers navigate Uline's website and online ordering. **Minimum Requirements** - High school diploma or equivalent. Bachelor's degree **preferred.** - Excellent problem-solving, listening and communication skills. - Prior customer service experience is **a plus**, but if you are eager to learn, we will train you! - **Bilingual (English / Spanish)** - fluent in both verbal and written forms. **Benefits** - Complete health insurance coverage and 401(k) with 6% employer match that starts day one! - Multiple bonus programs. - Paid holidays and generous paid time off. - Tuition Assistance Program that covers professional continuing education. **Employee Perks** - Best-in-class, clean, modern facilities. - First-class fitness center and nearby walking path. **About Uline** Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-JW2 #LI-CA001 (#IN-CACS) #ZR-CACS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore [Uline.jobs](https://www.uline.jobs/#working-here) to learn more!