Customer Success Partner II

Be yourself at Protolabs Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams. Why Protolabs? We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home. Join our team as a Customer Support Partner II! This role follows a hybrid schedule and is three days in office (Tuesday-Thursday) at our Maple Plain headquarters. The Customer Support Partner II is responsible for providing excellent service to our growing customer base and our internal customers. In addition to executing standard customer service tasks, they will also process complex tasks that require a deeper knowledge of Protolabs services and processes. They may be assigned specific processes or tasks for which they are the subject matter expert as well as some project work.