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Customer Success Manager

truv · Miami
Full-timeCustomer SuccessFinance & Insurance$68,000–$92,000/yr
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About the Customer Success Manager role

Customer Success Manager positions focus on delivering results in their domain. This page aggregates open Customer Success Manager roles and what employers typically expect.

About Truv: Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access. About the Job: We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role entails strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.

Salary estimate

$68,000 – $92,000/yr
Provided by the employer.

Skills for this role

PayrollCustomer SuccessLeadership

Resume tips for Customer Success Manager applicants

Interview preparation

Prepare concrete STAR-format stories that show Customer Success Manager outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Customer Success Manager problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About truv

truv is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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