Customer Service Vending Solutions

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products. We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency. We are A Company Culture Devoted to Innovation & Improvement AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization. Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style. **Customer Service Vending Solutions** **Primary Responsibilities:** - Receive all tooling into P21 for location. (Purchase orders, RMA's etc.). - Put away all tooling received into P21 in location. (PO Receiving Report). - Responsible for the whereabouts of all in stock tooling at location. All inventory should be assigned to a bin/location. - Set up and delete bin locations for all in stock tooling in location. - Perform all shipping functions. (Maintaining the quality and 100% accuracy of all outgoing shipments.) - Greet customers and ensure a great customer experience. - Maintain the Issues shelf daily and follow up weekly with outstanding issues that need resolution. (Nothing comes in w/out paperwork). - Assist in the speedy resolution of all shipping & receiving inquiries. - Crosstrain with the warehouse manager to ensure warehouse standards and workflow. - Collect / maintain inventory for regrind purposes as well as sending out any items that need to be ground. - Print incoming transfers for backorder items daily. - Perform weekly cycle counts on back up inventory. - Load vending machines as needed. **Qualifications and Requirements:** - H.S. Diploma **Preferred Skills:** - Microsoft Office: Outlook, Excel, Word - Basic computer skills - Organizational skills - Team Player - Exceptional written and verbal communication skills **Job Type:** Full-time **Schedule:** - 8-hour shift - Day shift - Monday to Friday, 7:30-4:30PM **Work Location:** In-person, Saginaw, MI Benefits: - 401(k) - 401(k) matching - Dental insurance - Flexible spending account - Health insurance - Life insurance - Paid time off - Vision insurance *We are an AA/EEO/Veterans/Disabled employer.* #AFC123