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Customer Service Team Leader 客戶服務組長

lalamove · Taipei
Full-timeTaipeiGeneral$58,000–$78,000/yr
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About the Customer Service Leader role

Customer Service Leader positions focus on delivering results in their domain. This page aggregates open Customer Service Leader roles and what employers typically expect.

我們正在尋找具備服務思維、團隊管理能力與執行力的 Customer Service Team Leader! 你將負責第一線客服團隊的日常管理與服務品質提升,透過即時支援、績效管理及團隊培育,協助客服夥伴提供優質且高效率的客戶服務體驗。 同時你也將參與客服流程優化、數據分析及跨部門協作,透過持續改善營運效率與服務品質,支持平台穩定運作並推動客戶滿意度提升。

Salary estimate

$58,000 – $78,000/yr
Provided by the employer.

Resume tips for Customer Service Leader applicants

Interview preparation

Prepare concrete STAR-format stories that show Customer Service Leader outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Customer Service Leader problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About lalamove

Lalamove is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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