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Customer Service Representative

Uline · Kenosha, WI
Full-timeGeneralEntry Level$27–$32/yr
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About the Customer Service Representative role

Customer Service Representative positions focus on delivering results in their domain. This page aggregates open Customer Service Representative roles and what employers typically expect.

**Customer Service Representative** **Pay from $27 to $32 per hour with significant growth and earning potential!** **Includes $2 Shift Differential** **Kenosha Branch** **12355 Uline Way, Kenosha, WI 53144** Fast, friendly and customer focused. As a Uline Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. **Why Customer Service at Uline?** - **Learn:** In-depth training helps you sharpen communication and problem-solving skills. - **Develop:** Our professional environment offers one-on-one peer mentoring and room to grow in your career. - **Connect:** Build strong relationships in our collaborative in-person setting with regular team events. **Position Responsibilities** - Process customer orders, make product recommendations and handle account inquiries using world-class technology. - Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. - Build business relationships with customers over phone, email and chat. - Understand customer needs and recommend Uline's best solutions. - Help customers navigate Uline's website and online ordering. **Minimum Requirements** - High school diploma or equivalent. Bachelor's degree **preferred.** - Excellent problem-solving, listening and communication skills. - Prior customer service experience is **a plus**, but if you are eager to learn, we will train you! **Benefits** - Complete health insurance coverage and 401(k) with 6% employer match that starts day one! - Multiple bonus programs. - Paid holidays and generous paid time off. - Tuition Assistance Program that covers professional continuing education. **Employee Perks** - Café featuring affordable daily meal options from local restaurants. - On-site fitness center and beautifully maintained walking paths. - Best-in-class, clean, modern facilities. **About Uline** Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-AP3 #LI-IL001 (#IN-KNCS) #ZR-ILCS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore [Uline.jobs](https://www.uline.jobs/#working-here) to learn more!

Salary estimate

$27 – $32/yr
Provided by the employer.

Skills for this role

Communication

Resume tips for Customer Service Representative applicants

Interview preparation

Prepare concrete STAR-format stories that show Customer Service Representative outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Customer Service Representative problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About Uline

Uline is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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