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Customer Service Representative

Small Business Administration · Location Negotiable After Selection
Full-timeOther Agencies and Independent OrganizationsGeneral$60,000–$81,000/yr
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About the Customer Service Representative role

Customer Service Representative positions focus on delivering results in their domain. This page aggregates open Customer Service Representative roles and what employers typically expect.

This position Serves as a Customer service representative located in the Small Business Administration (SBA), Office of Disaster Recovery and Resilience (ODR&R), located in the Field Operations Center - East (FOCE) and Field Operations Center - West (FOCW). The primary function is to deliver face-to-face support to individuals and businesses impacted by disasters and work directly with disaster survivors and interview disaster survivors who are applying for home and business loans.

Salary estimate

$60,000 – $81,000/yr
Provided by the employer.

Skills for this role

Communication

Resume tips for Customer Service Representative applicants

Interview preparation

Prepare concrete STAR-format stories that show Customer Service Representative outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Customer Service Representative problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About Small Business Administration

Small Business Administration is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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