Customer Service Representative positions focus on delivering results in their domain. This page aggregates open Customer Service Representative roles and what employers typically expect.
Are you looking for a career where your customer service skills will be appreciated, your hard work will make a difference, and every day brings new opportunities to help people? **Michael Jordan Nissan** is searching for a **full-time Customer Service Representative** to join our team in Durham, NC. If you enjoy interacting with people, staying organized, and being part of a supportive workplace, this is your chance to build a rewarding career with a respected dealership that values its employees and invests in their success. You'll earn a **$40,000-$50,000 salary, plus bonuses**. Aside from earning great pay, you can also enjoy the following benefits: - Health insurance - Dental coverage - Eyecare - Life insurance - 401(k) - Employee pricing **WHAT YOUR DAY ENTAILS** As our Customer Service Representative, you will serve as one of the first points of contact for our service guests and will help create an outstanding customer experience from start to finish. You will greet customers as they arrive at the service department, write up initial maintenance work orders, answer incoming phone calls, schedule service appointments, and communicate with customers via phone and text to keep them informed. You'll regularly balance multiple tasks, provide friendly assistance, and help ensure our service department operates smoothly and efficiently. **A LITTLE ABOUT US** Welcome to Michael Jordan Nissan! We're a premier car sales and service dealership in Durham, NC. Our team takes pride in offering an incredible lineup of new and pre-owned Nissan models and top-notch service and parts. We believe in supporting our employees with comprehensive benefits, exclusive employee pricing, and a great work environment. Our staff values the strong work-life balance we promote, making us a great place to develop your career while maintaining personal well-being. Join us and become part of a friendly, knowledgeable team dedicated to excellence! **READY TO BECOME OUR CUSTOMER SERVICE REPRESENTATIVE?** We're looking for someone who can work 8:00 AM - 5:00 PM Monday through Friday, with every other Saturday required, while meeting the following qualifications: - Ability to work in a team atmosphere - Ability to multitask Take the next step toward a career you'll be proud of. Our mobile-friendly Customer Service Representative application takes just a few moments to complete and is designed to be simple and convenient. Submit yours today and let us show you why Michael Jordan Nissan is a great place to grow your future!
Salary estimate
$40,000 – $50,000/yr
Provided by the employer.
Skills for this role
Sales
Resume tips for Customer Service Representative applicants
Lead with measurable achievements relevant to Customer Service Representative (numbers, scope, impact).
Mirror the exact keywords from the Customer Service Representative posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. Communication).
Keep it to one page for early-career, two pages for senior Customer Service Representative candidates.
Interview preparation
Prepare concrete STAR-format stories that show Customer Service Representative outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Customer Service Representative problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
About Michael Jordan Nissan
Michael Jordan Nissan is actively hiring on Jobedly. Explore their open roles and what it's like to work there.