Customer Service Representative

Liberty Bancorp · Customer Service Center

Full-timeEducationEntry Level$72,000–$98,000/yr

About the Customer Service Representative role

Customer Service Representative positions focus on delivering results in their domain. This page aggregates open Customer Service Representative roles and what employers typically expect.

Answer incoming calls from customers needing assistance in a variety of areas Fulfill customer service functions Answer questions, give explanation, and solve problems for customers Complete special projects as assigned College degree or high school education with relevant work experience preferred Previous banking experience not required, but strongly recommended One year sales experience and two years service experience preferred Ability to learn a great deal of information in a short time Great deal of initiative to sell and cross-sell products Possess the flexibility to accept and help promote changes Excellent problem solving and analytical skills Strong commitment to customer service Self starter requiring minimal supervision Professional phone skills

Salary estimate

$72,000 – $98,000/yr

Provided by the employer.

Skills for this role

Sales

Resume tips for Customer Service Representative applicants

Lead with measurable achievements relevant to Customer Service Representative (numbers, scope, impact).
Mirror the exact keywords from the Customer Service Representative posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. Communication).
Keep it to one page for early-career, two pages for senior Customer Service Representative candidates.