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Customer Service Representative

Fix Network World · Bozeman, MT
Full-timeAutomotiveEntry Level$81,000–$109,000/yr
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About the Customer Service Representative role

Customer Service Representative positions focus on delivering results in their domain. This page aggregates open Customer Service Representative roles and what employers typically expect.

For over 70 years, Speedy Glass USA has been providing trusted glass solutions for cars, homes and businesses.We are an established industry leader with a reputation for safety and for delivering the best service and quality products for our customers. Speedy Glass USA is part of Mondofix Inc. (Fix Network) a global leader in the automotive aftermarket industry comprised of a family of brands including Fix Auto Collision, Fix Auto Service, ProColor Collision, Speedy Auto Service, NOVUS® Glass, Speedy Glass USA, SRP Products, NOVUS® Polish and Fix Nation Restoration. **Speedy Glass is currently hiring for a Customer Service Representative in Bozeman, MT!** **As a Customer Service Representative, you will** - Be the face of the branch, providing exceptional customer service to every guest, every time - Quote, prepare work orders & invoices, and receive payment for all services provided - Schedule and assign work orders to the appropriate team member. - Resolve customer requests in a timely and efficient manner. - Open and close the branch; utilizing closing procedures to ensure all daily financial records are accurate - Perform all other duties as assigned **You will need** - State issued Driver’s license and clean driving record - Physical Requirements: Sitting/computer use for extended periods of time Because we believe happy and healthy employees provide the best service to customers, we offer a comprehensive and customizable benefits package that includes medical, dental, vision, life insurance, 401K with company match, and much more. **Diversity, Equity, Inclusion and Accessibility** At Speedy Glass, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are dedicated to providing equal employment opportunities to all qualified candidates. Reasonable accommodations are available throughout the recruitment process and employment lifecycle in accordance with applicable laws. If you require accommodation during any stage of the recruitment process, please inform us and we will work with you to address your needs.

Salary estimate

$81,000 – $109,000/yr
Provided by the employer.

Skills for this role

Communication

Resume tips for Customer Service Representative applicants

Interview preparation

Prepare concrete STAR-format stories that show Customer Service Representative outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Customer Service Representative problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About Fix Network World

Fix Network World is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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