Customer Service Representative

colibrigroup · Charlotte, NC

Full-timeOperationsGeneral$51,000–$69,000/yr

About the Customer Service Representative role

Customer Service Representative positions focus on delivering results in their domain. This page aggregates open Customer Service Representative roles and what employers typically expect.

Position Overview: The Customer Service Representative, is responsible for the successful administration and operational execution of Pre-Licensing and Post-Licensing, communication. This role serves as the central coordination point between students, instructors, sponsors, regulatory agencies, and internal teams — ensuring a high-quality educational experience and full compliance with state licensing requirements. This position requires a detail-oriented professional with strong organizational skills, a commitment to accuracy, and the ability to manage multiple concurrent priorities. The Program Coordinator plays a key role in student success, regulatory compliance, instructor support, sponsor relations, and operational excellence.

Salary estimate

$51,000 – $69,000/yr

Provided by the employer.

Skills for this role

Communication

Resume tips for Customer Service Representative applicants

Lead with measurable achievements relevant to Customer Service Representative (numbers, scope, impact).
Mirror the exact keywords from the Customer Service Representative posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. Communication).
Keep it to one page for early-career, two pages for senior Customer Service Representative candidates.