Customer Service Representative (4653)

**Customer Service Representative – $20 + Booking incentives + Growth Opportunities** **Mon-Fri 8:30am-5:30pm or 9:00am-6:00pm** At **Harts Plumbers, Electricians, and HVAC**, we’re more than just a home services company — we’re a tight-knit team built on people, passion, and professionalism. As we continue to grow rapidly, we’re looking for a dependable, energetic **Customer Service Representative** to be the welcoming voice of our brand. If you love helping people, thrive in a fast-paced environment, and want a stable, long-term career with a company that actively invests in your success, you belong at Harts! ### ### **Why You’ll Love Working Here** - Competitive pay: **$20 to start (booking incentives + growth opportunities)** - Full benefits: **medical, dental, vision, and 401(k) match** - Paid time off, sick time, and holidays to recharge - Supportive, upbeat team environment where your voice matters - Ongoing training + **real promotion opportunities** in a stable, year-round industry ### ### **What You’ll Do** As a CSR, you are the heartbeat of our operation. You will: - **Be the Face of Harts:** Deliver exceptional first impressions by answering incoming calls with warmth, confidence, and professionalism. - **Own the Schedule:** Seamlessly book and confirm service appointments to keep our field technicians busy. - **Connect & Convert:** Use proven call structures to handle inquiries while building genuine rapport with homeowners. - **Drive Growth:** Make outbound calls to warm leads and existing customers to help the team smash goals. - **Solve Problems:** Bring positivity, reliability, and a solution-oriented mindset to every shift. **What We Are Looking For:** - A friendly, high-energy personality with a passion for helping others. - Excellent communication skills—you know how to listen and speak with empathy. - Strong reliability and dependability (your team and our customers count on you!). - Basic computer proficiency and the ability to navigate multiple screens. - *Prior customer service, call center, or dispatch experience is a plus, but we will train the right attitude!* Interested? Apply today at **hartsservices.com/careers** or email **careers@hartsservices.com**.