Customer Service Representative (02960) 805 Salem Rd. Mount Vernon

## Job Description Join our team as a Customer Service Representative at our Mount Vernon location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers. - Answer incoming phone calls and take customer orders accurately - Prepare and make pizzas according to company standards - Process cash and credit card transactions - Deliver outstanding customer service in a fast-paced environment - Maintain cleanliness of the work area - Collaborate with team members to ensure smooth operations - Handle customer inquiries and resolve issues promptly - Assist with additional tasks as needed to support the store's operations ## Qualifications - Excellent customer service skills with a friendly and professional demeanor - Strong communication abilities, both verbal and written - Capability to follow directions and adhere to company policies - Basic math skills for handling cash transactions - Ability to multitask efficiently in a fast-paced environment - Physical ability to lift up to 25 lbs. - Flexibility to work weekends and holidays - Organizational skills to manage multiple orders simultaneously - Team-oriented mindset with a willingness to collaborate - Empathy and patience when dealing with customer concerns - Previous customer service experience preferred but not required - High school diploma or equivalent (preferred) ## Additional Information All your information will be kept confidential according to EEO guidelines.