Customer Service Rep II

Preferred Bank · Irvine, CA

Full-timeFinance & InsuranceMid Level$21–$25/yr

About the Customer Service Representative II role

Customer Service Representative II positions focus on delivering results in their domain. This page aggregates open Customer Service Representative II roles and what employers typically expect.

Responsible for providing customer service by receiving, paying and keeping accurate records of all transactions. - Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, and new account. - Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required - Process various Night-Drop and Mail transactions as needed - Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency - Cross-sell bank products - Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc. **QUALIFICATIONS:** - Minimum 3 year of experience in bank operations required. - New account experience preferred. - Good communication skills (written and oral) - Proven customer support experience - Ability to multitask, prioritize and manage time effectively

Salary estimate

$21 – $25/yr

Provided by the employer.

Skills for this role

Communication

Resume tips for Customer Service Representative II applicants

Lead with measurable achievements relevant to Customer Service Representative II (numbers, scope, impact).
Mirror the exact keywords from the Customer Service Representative II posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. Communication, Leadership).
Keep it to one page for early-career, two pages for senior Customer Service Representative II candidates.