Customer Service Rep(05960) - 17145 W Wortham Rd

## Company Description At Customer Delight Pizza, LLC, we believe great service begins with great people. Our mission is simple: **deliver delight in every slice and every interaction.** We are a fast-growing Domino’s franchise that values teamwork, integrity, and a positive, uplifting work environment. We move with purpose, serve with energy, and operate with excellence. Whether we’re making products or greeting customers with smiles so bright, we want to **create moments of delight.** We are committed to: - **Exceptional service** rooted in kindness, accuracy, and speed - **Quality products** made with pride and consistency - **A clean, safe, and professional workplace** - **Growth opportunities** - **A culture of teamwork, communication, and respect** When you join Customer Delight Pizza, LLC, you join a team that works hard, cares deeply, and takes pride in doing things right. We don’t just make pizza — **we make delight .** ## Job Description **🍕 INTERNAL JOB DESCRIPTION — Customer Service Representative (CSR)** *Customer Delight Pizza, LLC* **Position Summary** Our Customer Service Representatives are the heartbeat of the store. CSRs help create delight in every interaction — from making delicious products to greeting our guests with energy, accuracy, and care. This role supports store operations by serving customers, preparing high-quality items, and keeping the store clean, safe, and ready for business. **Key Responsibilities** **✨ Deliver Delight Through Service** - Greet every guest with warmth, confidence, and a smile. - Take accurate phone, walk-in, and online orders with a friendly, upbeat tone. - Communicate clearly with customers and teammates. - Resolve basic concerns and ensure each guest leaves feeling valued. **✨ Create Products That Delight** - Prepare pizzas, sides, and menu items following portioning and quality standards. - Maintain food safety, sanitation, and proper prep procedures. - Stay focused and quick during rush times. **✨ Keep the Store Ready for Delight** - Complete housekeeping tasks including wiping surfaces, sweeping/mopping, dishes, and trash. - Maintain a clean, organized workstation and guest area. - Assist with stocking and product rotation. **✨ Support the Team** - Work with a “we before me” mindset. - Follow all policies, procedures, and safety guidelines. - Jump in where needed to keep the shift running smoothly. **Qualifications** - Friendly, positive communicator. - Comfortable moving quickly in a fast-paced environment. - Able to stand, walk, bend, and lift up to 25 lbs. - Meets all company and state employment requirements. **Work Environment** A fast-moving, team-driven space where we talk to customers, make products, and keep the store clean and ready.