Customer Service Rep(02818) -1620 Shackelford Rd

## Job Description Join our dynamic team as a Customer Service Representative at our Florissant, United States location! We're looking for a friendly and efficient individual to provide exceptional customer service and support our daily operations. - Answer incoming phone calls and assist customers with inquiries and orders - Process customer orders accurately and efficiently - Handle cash transactions and maintain a balanced cash drawer - Prepare and package products according to company standards - Maintain a clean and organized work environment - Collaborate with team members to ensure smooth operations and customer satisfaction - Resolve customer complaints and concerns in a professional and empathetic manner - Assist with inventory management and restocking as needed - Adhere to all company policies, procedures, and safety guidelines - Participate in ongoing training and development programs to enhance skills and knowledge ## Qualifications - Excellent customer service skills with a friendly and professional demeanor - Strong communication skills, both verbal and written - Ability to follow directions and work efficiently in a fast-paced environment - Flexibility to work various shifts, including weekends and holidays - Basic math skills for handling cash transactions accurately - Physical ability to stand for extended periods and lift up to 25 lbs. - Basic computer skills and ability to learn new software systems quickly - Strong multitasking abilities and attention to detail - Team-oriented mindset with a willingness to collaborate and support colleagues - High school diploma or equivalent preferred - Previous customer service experience is a plus, but not required - Ability to remain calm and composed in high-pressure situations ## Additional Information All your information will be kept confidential according to EEO guidelines.