Customer Service Rep(02814) - 200 East Norris

## Job Description We are seeking a friendly and professional Customer Service Representative to join our team in Ottawa, United States. As the face of our company, you will play a crucial role in ensuring customer satisfaction through excellent service and support. - Answer incoming customer calls and respond to inquiries in a timely manner - Process customer orders accurately and efficiently - Handle cash transactions and maintain proper cash handling procedures - Provide exceptional customer service, addressing concerns and resolving issues - Maintain a clean and organized work environment - Collaborate with team members to ensure smooth operations - Assist with various administrative tasks as needed - Adhere to company policies and procedures at all times ## Qualifications - Strong communication skills with the ability to interact professionally with customers - Customer-focused mindset with a friendly and positive attitude - Flexibility to work various shifts, including weekends and holidays - Ability to follow directions and adhere to company protocols - Basic computer proficiency for order processing and data entry - Excellent multitasking skills to handle multiple customer requests simultaneously - Problem-solving abilities to address customer concerns effectively - Ability to work in a fast-paced environment while maintaining attention to detail - Team player with a willingness to assist colleagues as needed - Physical ability to stand for extended periods and lift up to 25 lbs. when required