Customer Service Rep(02812) - 1910 E College Ave.

## Job Description Join our team as a Customer Service Representative at our 1910 E College Ave. location in Normal, United States! We're looking for friendly, customer-focused individuals to provide exceptional service and support to our valued customers. - Greet customers warmly and assist them with their orders and inquiries - Take phone and in-person orders accurately and efficiently - Prepare and assemble food items, including making pizzas - Process cash and card transactions with precision - Maintain a clean and organized work environment - Collaborate with team members to ensure smooth operations during busy periods - Address customer concerns and resolve issues in a professional and empathetic manner - Adhere to company policies and food safety standards - Assist with additional tasks as needed to support the team and business operations ## Qualifications - Excellent customer service skills with a friendly and positive attitude - Strong communication abilities, both verbal and written - Capability to follow directions and work in a fast-paced environment - Basic math skills for handling cash transactions - Ability to multitask and prioritize effectively - Physical stamina to stand for extended periods and lift up to 25 lbs. - Flexibility to work various shifts, including weekends and holidays - Team-oriented mindset with a willingness to collaborate - Previous customer service experience preferred, but not required - High school diploma or equivalent (preferred)