Customer Service Rep(02752) - 1506 S Main St

## Company Description As a MBR Customer Service Representative (CSR), you are the first & sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism & optimism are vital to creating a pleasant experience for Customers. You are the face of Domino’s! ## Job Description Are you passionate about delivering exceptional customer service? Join our team as a Customer Service Representative at our Red Bud, United States location! We're looking for a friendly and professional individual to be the face of our company and provide outstanding support to our valued customers. - Greet customers warmly and address their inquiries, concerns, and requests in a timely and efficient manner - Process orders, returns, and exchanges while ensuring accuracy and adherence to company policies - Maintain a thorough knowledge of our products and services to provide accurate information to customers - Collaborate with team members to resolve complex customer issues and ensure customer satisfaction - Handle customer complaints with empathy and work towards positive resolutions - Maintain a clean and organized work environment - Assist in various administrative tasks as needed - Adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced setting - Participate in ongoing training and development programs to enhance customer service skills ## Qualifications - Excellent verbal and written communication skills - Strong interpersonal skills with a friendly and approachable demeanor - Ability to remain calm and professional in high-pressure situations - Proven multitasking abilities and efficient time management skills - Problem-solving skills with a customer-focused approach - Basic computer skills, including proficiency in data entry and use of customer service software - Attention to detail and accuracy in all tasks - Flexibility to work various shifts, including evenings and weekends - High school diploma or equivalent - Previous customer service experience preferred, but not required - Ability to stand for extended periods and lift up to 25 pounds occasionally