Customer Service Rep(01574) 2711 High Ridge Blvd.

## Job Description Join our dynamic team as a Customer Service Representative in High Ridge, United States! We're looking for a friendly and detail-oriented individual to provide exceptional service to our valued customers. In this role, you'll be the face of our company, handling customer inquiries, processing orders, and ensuring customer satisfaction. - Answer incoming customer calls and respond to inquiries in a professional and friendly manner - Process customer orders accurately and efficiently using our computer system - Handle cash transactions and maintain a balanced cash drawer - Resolve customer complaints and concerns with empathy and a solution-oriented approach - Collaborate with team members to ensure smooth operations and excellent customer experiences - Maintain a clean and organized work environment - Assist with additional tasks as needed to support overall business operations - Adhere to company policies and procedures at all times ## Qualifications - Excellent communication skills, both verbal and written - Strong customer service orientation with a friendly and professional demeanor - Basic math skills for handling cash transactions - Ability to follow directions and adhere to company protocols - Computer literacy and familiarity with order processing systems - Multitasking ability in a fast-paced environment - Stress management skills and ability to remain calm under pressure - Physical ability to stand for extended periods and lift up to 25 lbs. - Flexibility to work weekends and holidays as required - High school diploma or equivalent preferred - Previous customer service experience is a plus, but not required – we provide training!