CUSTOMER SERVICE ORDER PROCESSOR

The purpose of this job is to efficiently process orders from seed customers, fulfilling **Pratum’s mission is to be an agricultural cooperative dedicated to innovative solutions, excellent service, and long-term relationships.** **The following are specific tasks and responsibilities related to this position, but the position may require other general duties and special projects as assigned.** **Tasks & Responsibilities** - Input purchase orders (data entry) - Create sales orders and loads for domestic outbound shipments - Shipping: arrange trucking logistics for inbound and outbound freight - Communicate with sales staff and customers regarding orders - EDI (electronic data interchange) - Work with production department receiving new crops, invoicing, and hauling’s. - Provide backup for entering seed analysis tests **Expectations** - Comply with federal, state, and company policies, procedures, and regulations, maintaining familiarity with the employee handbook - Function in a way that fulfills Pratum’s Values: - **Integrity**: always doing the right thing - **Safety**: committed to a safe environment for our employees and customers - **Professionalism**: dealing with all relationships in a courteous and respectful manner with a positive image, timeliness - **Results Oriented**: delivering on your promises - **Teamwork**: respecting one another with humility, working with the ag management team - - - **Stewardship**: careful and responsible management of our resources and environment - **Customer** **Service**: exceeding expectations of those we serve - Come to work with a positive attitude, contributing to a winning culture - Willing to work overtime hours during busy seasons - Flexibility: the ability to adapt quickly to a changing business environment - Teamwork with the overall Landmark team as well as across business lines. **Qualifications and Education Requirements** - High School Diploma or equivalent **Preferred Skills** - Excellent verbal and written communication skills - Efficient, effective, confident, and courteous communication with customers - Ability to work well with others - Proficiency with Microsoft Office products: Word, Excel, Outlook, etc. - Strong organizational ability - Attention to detail, while managing multiple tasks