Customer Service Coordinator

Mercedes-Benz Lynnwood is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships. As a family-owned and operated company, our culture and standards that define our day-to-day beliefs encompass our Five Fields: Safety, Integrity, Courtesy, Presentation, and Efficiency. We share a common purpose: to ensure transparency and foster a collaborative environment where team members feel comfortable sharing ideas and promote from within the organization. **What We Offer - Benefits** Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services Starting Pay: $23.00 per hour **RESPONSIBILITIES:** - **Meet and greet customers professionally in-person & on the phone** - **Process payments, invoicing, and other miscellaneous office duties** - **Provide basic information to callers who have general inquiries** - **Handle customer complaints with integrity and poise** - **Provide general administrative and clerical support including mailing, scanning, faxing, and copying** - **Maintain office supplies for the specific location** **REQUIREMENTS:** - **Excellent communication and organizational skills** - **Experience using Microsoft Office suite** - **Ability to work effectively with customers, vendors, and employees while handling multiple tasks simultaneously** - **Must be willing to submit to a drug screen & background check**