Customer Service Clerk positions focus on delivering results in their domain. This page aggregates open Customer Service Clerk roles and what employers typically expect.
OOIDA is seeking a detail-oriented and customer-focused **Preliminary Quote Clerk** to join our team. In this role, you will serve as an important first point of contact for members and prospective insureds by gathering information and maintaining accurate records. The ideal candidate will have strong communication skills, excellent organizational abilities, and a commitment to providing outstanding customer service. Join OOIDA and become part of a team dedicated to supporting professional truckers and the transportation industry. **Benefits** - Employee Medical & Dental Insurance available the first of the month after 60 days of employment - Vacation and personal time after 60 days - 401K - employer matches half up to 10% - Casual dress attire - On-site fitness and daycare center **Responsibilities** - Answers routine telephone calls, collecting information for quoting and underwriting, while updating and verifying electronic files with current information. - Manages all information received; organizes and maintains paper and electronic files, ensuring files are updated and maintained at all times. - Maintains operations by following policies and procedures and reporting needed changes. - Participates in proactive team efforts to achieve departmental and Association goals. **Required** - High School Diploma or GED - Microsoft Office Suite experience **Helpful** - Knowledge of the trucking industry - Bilingual (English, Spanish)
Salary estimate
$72,000 – $98,000/yr
Provided by the employer.
Skills for this role
Communication
Resume tips for Customer Service Clerk applicants
Lead with measurable achievements relevant to Customer Service Clerk (numbers, scope, impact).
Mirror the exact keywords from the Customer Service Clerk posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names.
Keep it to one page for early-career, two pages for senior Customer Service Clerk candidates.
Interview preparation
Prepare concrete STAR-format stories that show Customer Service Clerk outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Customer Service Clerk problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
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