Customer Service/ Call Center Representative

**DARCARS Automotive Group** is now hiring an **Customer Service / Call Center Representative** We’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Embark on an opportunity that leads to career growth! **What We’re Looking For:** - Excellent phone etiquette, and communication skills - A positive, patient, and active listener - Experience in a call center or customer service role (automotive experience is a plus!) - Ability to multitask and stay organized in a fast-paced environment - Basic computer skills **What We Offer:** - Comprehensive Benefits Plan including 401k - Employee discounts on vehicle purchases, parts and service repairs - A dynamic and supportive team and training environment - **Opportunities for career growth within the company** **What You’ll Do:** - Answer high volume of incoming service calls promptly and professionally - Schedule service appointments efficiently based on customer needs - Outbound Service appointment confirmations, reminders and campaign calls - Provide accurate information about services, pricing, wait times, and warranties - Assist customers with inquiries and ensure seamless service experience - Always maintain a friendly and professional demeanor Apply today and drive your career forward! *This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.* *We are an equal opportunity employer & drug-free workplace. Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.* *#indeedhigh*