Customer Service Associate

Position: **Customer Service Associate** Reports to: Store Manager ***Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.*** ***As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.*** Customer Service Associates are responsible for: - Maintaining store to the needs of management while giving excellent customer service to each guest - Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer - Ensure compliance with age restricted products such as tobacco, alcohol and lottery - Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures - Maintain a clean and organized store, register area and backroom - Maintain cleanliness outside of the store - Ensure all deliveries are made according to company policy - Maintain safe/secure environment adhering to company safety methods - Properly record time worked - Complete daily paperwork/record-keeping Education and Experience: - High School diploma or equivalent preferred - 0-6 months’ work experience Requirements: - Must be at least 16 years of age - Must successfully complete company training Physical Requirements: - Ability to traverse all parts of the location quickly - Prolonged periods of standing on a hard surfaced floor - Must be able to lift, push and pull up to 25 pounds at a time Customer Service Associates will be provided with the following: - Training program - Opportunity for advancement - Pay increases - Flexible schedules - Annual review/evaluation - Employee referral bonus program - Company paid life insurance - Weekly pay