Customer Service Agent - Sixt

Responsible for ensuring customer service excellence, accuracy and efficiency for fleet services to an exceptionally high standard. **Duties & Responsibilities:** - Greet our customers upon their checkin & checkout to maintain a good and professional relationship with customers. - Collect and deliver vehicles between car parks and other locations upon request. - Make sure customers have all personal belongings from the vehicle. - Check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report. - Use a proper statement to determine if the vehicle is being returned with a full tank of gas. - Advise and review rental charges, providing an accurate receipt to the customer. - Provide information regarding transportation to the airport terminal if applicable. - Complete a service alert for any mechanical and or body damage communicated by the customers. - Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location - Perform other job duties as assigned to meet the business needs - Ask about their experience with SIXT, recording feedback to improve future rental experience. - A bachelor’s degree. - Valid driving license. - 0 – 3 Years of experience. - Experience in service sector is preferred. - Basic knowledge of MS office applications. - Presentable - Good communication skills - Ability to multi-task. - Attention to detail and accuracy. - Very Good English skills.