Customer Service Advisor

**Customer Service Advisor** **Join the Precision Tune Auto Care Team!** **Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.** At Precision Tune Auto Care, you’ll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road. **If you’re looking to build your career with a proven, customer-focused brand, we’d love to have you on our team.** **Customer Service Advisor – Join Our Team!** Precision Tune Auto Care is seeking a friendly and motivated **Customer Service Advisor** to be the **first point of contact** for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! **What We Offer:** - **Competitive pay** - **Medical, Dental, and Vision Insurance** — coverage begins the **1st of the month after your hire date** - **Retirement plan** enrollment available - **Paid Time Off (PTO)** to relax and recharge - **Closed evenings and Sundays** — enjoy a better work-life balance - **7 paid holidays off** **What You’ll Do:** - Greet and engage customers in-store and over the phone. - Schedule appointments, explain services, and sell parts and automotive services. - Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. - Support shop productivity through work order and register transactions. - Ensure safety procedures are followed and maintain a clean, organized work area. - Help resolve customer concerns and provide exceptional service. **What We’re Looking For:** - High School Diploma or GED. - Valid driver’s license. - 1+ year of automotive service experience; 1+ year of sales experience preferred. - Strong customer service and communication skills. - Comfortable with basic math and calculating discounts/commissions. - Ability to work days, nights, weekends, and holidays. **Physical Requirements:** - Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. - Climb ladders and safely operate a vehicle. ***All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.***