Customer Experience Team Member

Location: Orchard Park and East Aurora Training In: Hamburg, Orchard Park, East Aurora Compensation: $16.50–$17.50, depending on experience and availability. We are looking for a reliable and service-oriented person to join our front counter team. This position is ideal for someone who enjoys interacting with customers, staying organized, and paying close attention to detail. As a Customer Experience Team Member, you will assist customers with clothing and household item drop-off and pickup, carefully inspect customer belongings, and enter accurate item information into our computer system. Because accuracy is very important, candidates may complete a brief skills exercise involving garment recognition and color identification during the hiring process. New hires participate in approximately 120 hours of paid hands-on training. Training may take place at multiple company locations, including Hamburg, Orchard Park, and East Aurora. Your Day Will Include - Greeting customers in a friendly and professional manner - Assisting with questions, service requests, and order pickup/drop-off - Examining garments and household items carefully - Recording accurate descriptions and service instructions in a database system - Tagging and organizing orders correctly - Helping maintain a clean, orderly, and professional environment - Assisting with opening and closing duties as scheduled Successful Team Members Are - dependable and punctual, - attentive to detail, - comfortable following structured procedures, - quick learners with technology, - and able to stay accurate during repetitive tasks. Apply Now If you are organized, friendly, dependable, and enjoy detail-oriented work in a fast-paced environment, we encourage you to apply today.