Customer Account Coordinator

**Position Title:** Customer Account Coordinator **Pay Rate**: $48,300 - $64,400 *Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.* **Category/Shift**: Salaried Full-Time PL 4 **Physical Location:** Modesto, CA **The Job You Will Perform:** - Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries; Responsible for multiple accounts of small to medium customers with high complexity. - Take customer orders either directly from customers or account managers. - Place orders on a timely basis for purchases of materials and supplies to be used in production. - Communicate with customers regarding issues such as order status, quotations, order changes and confirmations, as well as any complaints or questions. - Process purchase orders, coordinate account credits, and maintain customer data. - Work with production staff and utilize KIWI system to achieve on-time customer deliveries. **The Skills You Will Bring:** - High school diploma or GED - Preferred experience working in a manufacturing environment - Preferred computer data-entry experience - Preferred experience in the corrugate box industry - Five years of customer relations experience; preferably 1+ years industry specific customer relations experience - Action Oriented - Being Resilient - Customer Focus - Instills Trust